Information for cardholders

The Central Bank of Savings Banks Finland Plc is the issuer of the Savings Banks Group’s payment cards. Customer service to cardholders is provided by the Savings Banks. 

If your card is lost, stolen or retained in an ATM overseas, immediately notify the card cancellation service on tel. +358 (0)20 333 (local network charge/mobile network charge), available 24/7.

If you observe a suspicious transaction on your card, please refer to the instructions here (In finnish).

If you have any questions related to your customer relationship, please contact your local Savings Bank. The contact information for all Savings Banks is available here (In finnish).